919.274.5515
jlee@peaceatwork.org

po box 41214
Raleigh, NC 27629

   

Webinar Schedule Pending
Sample of Programs Below

Please contact us
jlee@peaceatwork.org

to be notified of our next webinar.

Webinars are FREE

Each webinar will be about 45 minutes including Q/A

All Times are Eastern Standard/Daylight Time

 

     
Front Desk Security

Perhaps one of the most vulnerable positions is the front desk. They are the gate keepers to any facility, the first to encounter any confrontation and are often alone.  Learn how they can keep themselves and the organization safe.

Learning Objectives

1. Identify vulnerabilities in the security of the reception area
2. Develop procedures and policies to maintain a secure facility
3. Develop ability to recognize at-risk behaviors
4. Identify common tactics to distract front desk personnel
5. Review de-escalation of hostile behavior skills
6. Be prepared with emergency response procedures
7. Develop strong access control policies
8. Establish a response plan including crime scene preservation

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  Safe Terminations

When an engineer shot and killed three supervisors, including the CEO of a semiconductor plant in Santa Clara, CA,  he had just been fired,  reportedly for poor performance. 

Whether you are faced with terminating one employee for performance and misconduct or conducting a lay-off in these difficult economic times, this program will focus on safe terminations.  While the larger issues of transition management will be referenced, the majority of time will discuss how the actual meeting can be conducted securely and to explore the warning signs of the dismissed employee that my return with a gun.

 

Learning Objectives

 

1) Setting up the safe meeting

2) Firing fairly but firmly

3) Recognizing the warning signs of potential violence

4) Providing options to reduce animosity and stress

4) Continued surveillance

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Online Threats in Assessment

A Finnish man post vids of himself pointing at the camera and shooting at a range. A student sends clips of himself to major networks and cable shows prior to the worst rampage in their campus history.

Facebook, Youtube and Craigslist.  Social networking evidence left by people who later murdered. Leaving an eternal trail of evidence, repeated from blog to video ads. 

One thing they have in common is that they are all younger, below the median for most mass shooters. the use of the digital world to express their frustration and intentions. What else can be learned from these cases and how can investigators find the clues before it is too late?

Learning Objectives

1) Review of cases where shooter posted "warnings" online
2) How to search for online clues
3) Legal issues for employers searching online life of employees

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Robbery Survival

Ever hear the claims that hundreds of people are killed every year from workplace violence? Most are from robberies. Cab drivers, store openers and closers, delivery people and restaurants are all targeted for the quick cash and easy targets.

However, there have been studies that have researched effective interventions and resources developed. This program will focus on the most important goal- survival. But once the danger is removed, there are important steps and actions that can help preserve evidence, support the investigation and prepare for the impact of the violation. 

Learning Objectives

1) Identifying likely robbers
2) Surviving a Robbery
3) Assisting Law Enforcement investigations

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Security in Faith Institutions

July 27th - Knoxville TN: 2 Killed at Unitarian Church

December 10th, 2007- Colorado: 4 Killed at 2 locations of New Life Church

June 15, 2007 - Oconto, WI: Man Kills Wife at Church where she works

These are just a few recent examples. Shooting at churches and temples occur because of intolerance, hatred and also as a form of workplace violence.

Learning  Objectives

Case Review of other Shootings at Religious Centers
Prevention Guidelines
Threat Assessment when a danger is identified
Security Measures to mitigate threats
Preventing Violence through Faith

 

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When Ex-employees Return Months Later

In the mountains of NC, almost 6 months after Gus McCurry was dismissed for assault and larceny at his job at Mountain Spring Valley Water, he returned at pre-dawn hours of January of 2008,  to shoot and kills his former employer, Thomas Scotchie. 

While in the immediate aftermath of terminating an disgruntled employee, there are often temporary security measures put into place and nothing happens.  But how can employers and security professionals prepare for an assault that occurs weeks, months or even years after they were last seen?

This webinar will provide case examples and guidelines but will be more of an open discussion format to explore how security can be maintained for the very unpredictable and open-ended threat. 

Learning Objectives

1) Review of example cases where an employee returned much later
2) Warning signs that an ex-employee may return
3) Maintaining on-going assessment of disgruntled ex-employees

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Basic Threat Assessment

"I am going make you pay!!!!!!"

A ex-boyfriend, a disgruntled client, a fired employee screams at you as you hang up the phone.  Is it real? What did they mean by that? Am I in danger?

This is when all that assessment, training and a solid response planning shows its value. But you need to know the answers NOW. Threat assessment is far from an exact science and this is by no means a comprehensive or extensive training workshop. 

The purpose of this webinar is to introduce some principals of threat assessment-identify additional information to be gathered and provide a rough framework for initial determination of severity.  It is vital to know when professional support is required to assist review of a case and in establishing appropriate security measures. 

Learning Objectives

1) Pulling together team for assessment
2) Identifying data and records

3) Interviews and investigations
4) Review of information, placing in metric
5) When to bring professional help
6) Limitations to threat assessments

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  Post Hire Records Checks

What is more important-
What an
 
applicant did 10 years ago or 
What your
 
employee
 did last weekend?

Record checks are an industry standard for new applicants but isn't it more important to know about any criminal activity while they are in your office, driving your vehicles and representing your company?

A lawsuit was settled for $900,000 because of  negligent supervision of a convicted drunk driver.

Employers are now held accountable for knowing their employee's actions outside of work. Come see how school systems, hospitals, safety sensitive positions and professionals are all being monitored.

Learning Objectives

1) Understand the risks of Negligent Supervision and Retention
2) Review the legal constraints of  post hire record checks including the
 FACT Act (Fair and Accurate Credit Transactions Act of 2003)
3) Off-Duty Conduct Issues and
 Employee Misconduct Investigation
4) Legal Basis for Termination for Off-Duty Issues
5) Policy and Program Development

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